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Press Release

  • 2 MIN READ

New Customer Announcement: Fibrazo

July 31, 2023

gaiia Teams Up with Fibrazo to Connect Under-Served Neighborhoods in Latin America with High-Speed Internet

gaiia, a leading provider of OSS/BSS solutions for the telecommunications industry, is pleased to announce its partnership with Fibrazo, a prominent fiber optics provider serving under-served neighborhood’s in Argentina & Colombia. This collaboration brings together gaiia's robust software platform and Fibrazo's mission to connect communities with high-speed and reliable internet access.

Founded in 2020 in Corrientes, Argentina, Fibrazo is dedicated to building and operating state-of-the-art fiber optics networks in under-served neighborhood’s across Latin America. With a commitment to providing high-speed internet without contracts and offering flexible payment options, Fibrazo aims to ensure that no one is left out of the digital world.

"gaiia's platform perfectly aligns with our vision of connecting millions of homes in Latin America with fast and reliable fiber optics," said Nahuel Vara CTO of Fibrazo. "We needed a system that would allow us to rapidly scale our operations while providing the flexibility and customization required for the unique Latin American market. gaiia's flexible CRM, billing, and inventory features have enabled us to streamline our operations and deliver exceptional services to our growing customer base."

As Fibrazo continues to expand its footprint, gaiia's platform serves as a powerful tool to support their growth objectives. With over 5,000 subscribers in under two years, Fibrazo is just getting started on their goal to connect over 10 million homes.

Custom Integrations & Features Built for Fibrazo:

  1. Prepaid Plans -  Fibrazo’s unique service model is a prepaid model, where customers buy individual days of broadband internet upfront. To streamline operations and create a great customer experience, gaiia developed a client portal that allows for customers to purchase ‘days’ of internet at anytime. ‘Days’ are then added to the customers account and billed according to the customers usage.
  2. Network Management Tool Integration - gaiia developed and launched a seamless integration with fibrazo's network management software, SmartOLT, to allow for fully automated provisioning.
  3. New Payment Processors - Introducing two new payment processors to support Colombia and Argentina, Mercado Pago and PayValida. Additionally, developed a public api to allow for more custom integration into gaiia billing system.

"We are thrilled to welcome Fibrazo to the gaiia family," said Marc-Andre Campagna, CEO and Co-founder of gaiia. "Fibrazo's commitment to bridging the digital divide in Latin America aligns perfectly with our mission to empower ISPs worldwide. Our partnership with Fibrazo showcases the strength and flexibility of gaiia's platform in supporting the growth and success of ISPs serving unique markets. Together, we are working towards a digitally inclusive future where high-speed internet is accessible to all."

About Fibrazo

Fibrazo, founded in 2020 in Corrientes, Argentina, is a leading fiber optics provider dedicated to connecting under-served neighborhoods in Latin America with high-speed internet access. With a focus on reliability, scalability, and flexibility, Fibrazo is transforming communities by bridging the digital divide and empowering individuals with state-of-the-art fiber optics networks. For more information, please visit Fibrazo's website.

About gaiia

gaiia is a leading provider of OSS/BSS solutions for the telecommunications industry. With its comprehensive platform, gaiia offers ISPs an all-in-one solution for billing, CRM, operations, automation, and more. Founded with a vision to simplify and optimize ISP operations, gaiia empowers providers worldwide to deliver exceptional services and drive growth in the digital age. For more information, please visit gaiia's website.

Press Contacts:

Shawn McIntyre

Head of growth at gaiia

July 31, 2023

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