As a technician using the gaiia app, you will have access to everything you need to complete a job in one system.
Customer location
Task instructions
Customer overview
Equipment
CSR notes
Assign and schedule tasks to your field technicians with instructions.
Provide your team with accurate information about technician location and job status.
Create workflows that trigger provisioning and installation following a customer checkout.
Pinpoint specific jobs, technicians, locations, or time frames with our powerful filtering tools.
Dispatchers can send updates, notifications, and schedule changes directly through the platform.
Provide technicians with dynamic checklists, outlining every necessary step and consideration for a task.
Our dynamic scheduler view provides a comprehensive overview of all field activities at a glance. Color-coded work orders and customizable views allow dispatchers to easily track the status of each job, technician availability, and resource allocation across different regions or job types.
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