Get paid whenever and however you want, with flexible pricing models, payment methods, and billing cycles that adapt to your business.
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Bill bulk, retail, and hybrid properties from one workspace. Every unit, tenant, and owner relationship is tracked and automated.
Let customers pay invoices, change payment methods, and make plan changes, all from their portal. Fewer tickets, faster collections, zero waiting for business hours.
Finance, ops, and leadership pull from the same source of truth. Revenue recognition, churn, AR are ready without waiting on a data team.
Keep your current processor, add another, or switch entirely. gaiia supports the major players and the industry specialists without re-platforming.
Credit card, ACH, bank transfer, cash, and check. However your customers want to pay, you can accept it — no plugin, no workaround.
A built-in custom tax management solution as well as integrations with Stripe Tax & Avalara.
99.97%
99.97% of invoices that are right the first time. Fewer disputes, faster cash, less time spent patching edge cases.
10+
Stripe, Authorize.net, IPpay, Paymentus, NMI, Gravity, GoCardless, and more. Keep the processor you already use.
100%
100% of invoices are generated and deliver on schedule, every cycle. Your team handles exceptions, not the baseline workload.
We ingest Call Detail Records (CDRs) from your switches or SFTP feeds, map them to accounts, and apply plan-based rates, including tiered or graduated pricing. You can configure free minutes, usage caps, and time-of-day-based rate schedules with full transparency.
We support the collection, rating, and reporting of call usage records required for inter-carrier billing. Our tooling ensures you can efficiently process and reconcile the charges associated with third-party carrier access.
Combine internet, voice, video, and add-ons into a single plan with flexible pricing rules. gaiia handles the math, the proration, and the revenue allocation.
Run promos, referral codes, and free-trial periods straight from checkout. Incentives apply automatically based on your rules — no manual adjustments, no reconciliation at month-end.
Revenue, MRR, churn, AR aging, and collections all pull from the same data your billing engine is already running on. No exports, no spreadsheets, no waiting on a data team.
Your questions answered
Yes. gaiia bills bulk, retail, and hybrid MDU properties from one workspace. You can bill the property owner directly, bill individual tenants, or split the two, with every unit, tenant, and owner relationship tracked in one place.
gaiia integrates with Stripe, Authorize.net, IPpay, Paymentus, NMI, Gravity, GoCardless, and other major and regional processors.
gaiia includes a native tax engine and integrates with Avalara for more complex needs. Rates update automatically as jurisdictions change, so your team never maintains a tax spreadsheet. Read more here.
Yes. gaiia ingests Call Detail Records from your SFTP feeds, applies plan-based rating (including tiered, graduated, and time-of-day rates), and supports CABs billing for inter-carrier reconciliation.
Yes. gaiia is SOC 2 Type II compliant and adheres to PCI DSS requirements for handling payment card data. Our Trust Center at trust.gaiia.com covers security, privacy, and compliance in detail, including current audit reports.
Think of gaiia as your telecom toolkit: pick the pieces you need today, add more tomorrow. No heavy lifting required.
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